Aaron Archer

Denver, CO 80214  •  (719) 507-9110  •  [email protected]

Professional Summary

Results-oriented professional pivoting from over a decade of experience in automotive repair, diagnosis and management, and over a decade of distinguished service as a Firefighter - EMT, into a focused career in Computer Information Systems, IT, and Cybersecurity. Combines a proven aptitude for complex systems diagnostics, meticulous problem-solving, and exceptional customer engagement with current industry certifications (IBM Cybersecurity Analyst) and enrollment in an AAS degree in Cybersecurity at Red Rocks Community College (commencing Summer 2025). Seeking to leverage a robust foundation of hands-on technical skills and a passion for technology to excel in an IT or Cybersecurity role. Willing to relocate. Authorized to work in the US for any employer.

Work Experience

IT Field Technician

Americas Technical Services - Denver, CO - April 2023 - Present

  • Network Infrastructure Installation, Pulling Cat6, terminating and testing, verifying operational status.
  • Installing and updating Servers / Firewalls / Switches / Wifi / SDWAN / and other specialized networking equipment.
  • Installing digital menu boards and other visual marketing infrastructure.
  • Troubleshooting IT, Networking, Surveillance and Security systems.
  • Demobilizing commercial networking infrastructure , accounting for inventory, and shipping the equipment back to the corporate headquarters
  • performing diagnostic and troubleshooting services on enterprise grade information systems infrastructure, pinpointing the causes and communicating my findings to the corporate NOC or command center, scheduling to return to site and perform repair or change-outs.

Automotive Technician & Management Experience

Various Shops in Denver Metro Area, CO - Oct 2015 - Dec 2020

  • Held progressively responsible roles including Lead Technician, Service Manager, and A-Level Technician at shops such as A&M Motorsports, Mieneke Car Care Center, Peerless Tires, and Premier Automotive Solutions.
  • Managed all incoming repair and maintenance, specializing in complex diagnostics, particularly for vehicles requiring post-collision mechanical repair.
  • Performed comprehensive bumper-to-bumper automotive services in high-volume franchise and family-owned environments.
  • Operated and managed service departments, fulfilling roles including service advising, diagnostics, repair, and supplier relations.
  • Expertise in a wide range of repairs: engine swaps, transmission R&R, brakes, suspension, and advanced electrical diagnostics.

EMS Operations Chief / Director of Operations (Volunteer)

Groove Medical Services - Denver, CO - 2014 July 2018

  • Directed volunteer EMS operations, coordinated event medical coverage, oversaw training and compliance.
  • Developed Standard Operating Procedures and Guidelines based off of the Denver Metro EMS Protocols, tailored to operating in remote areas.
  • Working as a Incident Commander under FEMA ICS Protocol, effectively overseeing operations at scale of a fully functional MD level field hospital in remote locations during special events

Volunteer Firefighter EMT

Black Rock City Fire Rescue & Emergency Services - Black Rock Desert, NV - Sept 2011 - Sept 2016 (Seasonal)

  • Responded to diverse emergencies at Burning Man festival (75,000 population).
  • Operated in para-military team, coordinated with law enforcement/safety crews.
  • Performed fire operations, rescue, EMS, HAZMAT, MCI/Triage.

Emergency Medical Technician

Rural Metro - Aurora, CO - June 2013 - June 2016

  • Responding with lights and sirens to 911 emergencies in the City of Aurora,
  • Communicating with dispatchers and other units via phone and radio.
  • Treating and Transporting sick and injured patients to the appropriate medical facilities Documenting in detail the care provided during transport

Education

Associate of Applied Science in Computer Information Systems - Cybersecurity

Red Rocks Community College, Lakewood, CO

Program Start: Summer 2025

Associate of Applied Science in Fire Science Technology

Red Rocks Community College, Lakewood, CO

Skills

IT & Cybersecurity

  • Cybersecurity Analysis (IBM Certified)
  • Network Administration & Security
  • Software Troubleshooting (Java basics)
  • OS (Windows, Linux), VMWare
  • Active Directory, Windows Server
  • SQL, Network Firewalls, DNS, VPN
  • ITIL, InfoSec Principles
  • Help Desk & Technical Support
  • Hardware/Software Repair & Networking
  • Electronics Repair (micro-soldering)

Automotive & Mechanical

(Transferable: Diagnostics, Problem-Solving)

  • Advanced Electrical & Mechanical Diagnostics
  • Engine & Transmission R&R
  • Suspension, Brakes, Tire Service
  • Diesel Engines, Hydraulic Systems
  • Service Management, Estimating
  • Heavy Equipment Operation & Repair

Operations & General

(Transferable: Leadership, Communication)

  • Operations Management (5+ yrs)
  • Leadership & Mentoring
  • Customer Service (10+ yrs)
  • Crisis Management (6+ yrs)
  • Communication Skills (8+ yrs)
  • Schematics Interpretation
  • Welsing and Fabrication
  • Construction, Woodworking Structural and Finish
  • Audio Production, Musicianship Pro Audio Engineering DJ

Certifications & Licenses

  • IBM Certified Cybersecurity Analyst (Dec 2022 – Present)
  • Air Conditioning Certification (EPA Section 609)
  • Colorado Diesel Emissions Inspection License
  • Driver's License
  • EVOC Certification
  • FEMA ICS 100, 200, 700
  • Firefighter I (Expired)
  • EMT-B (Expired)

Additional Information

  • Possess a comprehensive set of professional tools for IT, networking, electronics repair (micro-soldering, IC programming), RF analysis, hardware security, and automotive & mechanical fields.
  • Reliable transportation.
  • References available upon request.
  • Willing to relocate. Authorized to work in the US.